Shipping policy

We offer FREE shipping on purchases over $99 to most locations within Canada.  Please note the following exceptions:

  • Specific areas can be subject to a Remote Rural Surcharge of $49 if the total carton weight of the order is over 100lbs / 46kg. You will see this charge at checkout.
  • Remote areas may be subject to an additional shipping charge. Unfortunately, in these rare circumstances, we cannot always show the extra shipping fee at checkout. Instead, our support team will contact you via email and review the options to either ship the order with an additional charge or cancel the order.
  • Areas outside of the eligible free shipping zones are subject to standard shipping charges calculated at the time of checkout.
  • We reserve the right to cancel orders that we are unable to ship.

We calculate shipping costs and offer shipping promotions at checkout. Therefore, we cannot update the shipping address after you place your order.  Any shipment sent to an undeliverable address is subject to our Unauthorized Return policy below.

Please contact support@corliving.com if you have any questions about shipping costs.

All products sold are manufactured and sent to you directly.  No retailers, no middlemen.

Partner Deliveries

Occasionally we use 3rd party couriers to deliver our products across Canada.  Please check their website or contact their customer service when you receive your shipping notification to see what protocols they have in place.

Small Parcel

We do not require signatures for small parcel deliveries.  However, the decision to leave your package will be at the discretion of our 3rd party courier.  If you have any questions, please refer to their website for more information.

Large Parcel

We require signatures for large parcel deliveries.  Large deliveries include the basics of getting your purchase to your front door.  For apartments, the front door is considered the lobby of your building.  For information relating to the delivery service of your large parcel, please refer to the 3rd party carrier's website.

US Shipping

Please visit our US Store located at www.corliving.com

Lost / Stolen Items

We prioritize the safe and timely delivery of your order. However, please be advised that once an item is delivered and left at the specified delivery address, CorLiving cannot be held responsible for any post-delivery loss or theft. Please ensure you provide a secure drop-off point or are present to receive your items to ensure their safety.