How do I buy?
Our online store makes it easier for you to shop from the comfort of your own home! Or you can shop the full catalogue (PLUS in-store exclusives) at our store in the Lower Mainland, located at 19159 22nd in Surrey, BC.
Why are your prices so low?
We are a genuine wholesaler and sell to many retailers in Canada & the US, and now sell direct to you! With our outlet center being a “true” outlet center, we sell many last items, special buys, obsolete, returned and scratch & dent items in-store at far below the retail price... which means even bigger savings for you!
What are your shipping options?
We offer FREE shipping in Canada on online orders! Some areas are excluded.
Most metropolitan and surrounding areas within Canada are eligible for free shipping. Outside of these eligible free-shipping areas are subject to additional shipping charges that will be calculated at checkout.
In-store purchases do not qualify for free shipping/delivery.
We currently do not ship to the USA. Please visit www.corliving.com to shop our US store.
I’m not sure if I live in an area eligible for free shipping. Can I calculate possible shipping rates before I place my order?
You sure can! After adding your item to the cart, click the "Calculate shipping" button - you will be directed to a new page for you to choose the province and postal code where you would like your order shipped. Click "Calculate Shipping" button to return shipping rates (if any) for your area.
If you receive an error message, please contact us at email@example.com for assistance.
I live in the Vancouver area. Can I pick up my order?
Of course! You can pick it up at our warehouse located at 2252 190th in Surrey, BC between the hours of 8 am-3:30 pm Monday-Friday. Choose the "In-Store Pick Up" shipping option. Your order can be picked up during our regular store hours.
The item I want to buy is out of stock… how can I buy it?
Please send an email at firstname.lastname@example.org for more information.
I want to purchase an item, but in a different colour than what you offer. Can I order it in a custom colour not shown?
Although many items come in many colour options, we only sell what we stock. Please email us at email@example.com or browse our online store for what colour options are available to you.
Why doesn't my item look exactly like what is pictured online?
All of our products are subject to minor manufacturer changes, modifications, and/or improvements that may result in your product not looking exactly as illustrated. We apologize for the inconvenience this may cause but promise your product is made with the same (if not better!) quality, due care and attention.
I purchased an item under 30 days ago, and it is now listed at a lower price.
As part of our 30 Day Price Drop Guarantee, if our price drops within 30 days of the date it was purchased, we'll refund you the difference! Please email us at firstname.lastname@example.org and we will get back to your as soon as possible.
Please note that our 30 Day Price Drop Guarantee is not valid on scratch & dent, defective, clearance or obsolete, discontinued, one-off or last-of-it items.
Our 30 Day Price Drop Guarantee for in-store price drop is subject to items purchased in-store only. Online/web-store price drop is subject to items purchased online at www.corliving.ca only.
What is your Return Policy?
For information regarding returns, please visit our Shipping & Returns page.
What does your Warranty cover and how does it work?
For detailed information regarding our warranty, please visit our Warranty page.
I received a faulty item, what do I do?
We are so sorry the item you received was not 100% please contact us at email@example.com and fill out replacement parts form so we can send you what you need so you can start enjoying your purchase asap. If you wish to return that item and not receive the replaced damaged part then please email us so we can issue an RA# (Return Authorization Number) and provide further instructions.